We’re currently working with some of the top private label brands and retailers to take their ideas from concept to cotton. Connect with us to get started!
Have any immediate questions in the meantime? Check out our FAQs below for more information.
What is your MOQ?
We appreciate you making us your first choice for any order; however, we don’t accept orders below 100 pieces per garment/garment colour/design.
What is your standard turnaround time?
Our standard turnaround time is, on average, 4 weeks from the date of order approval. This timing is solely dependent on the garments, artwork, and finishing your project requires and can be discussed with an Account Manager prior to placing an order.
Do you make your own garments?
Of course! We have the ability to produce custom products at a minimum order of 1000 pieces but the majority of our products are pre-made, pre-inventoried garments that we’re able to private label with your company’s logo!
Do you provide any branded products (Nike, Columbia, etc.)?
Absolutely. We can offer you a selection of name brand products that we’re able to decorate with your logos.
How can your products be personalized?
We have the ability to customize many different aspects of our pre-inventoried garments, such as:
Completely custom artwork in various locations.
Printed or woven neck labels.
Woven clip labels or HD woven patches.
We can also have your order conveniently folded & bagged, ready to hand out to a new employee at any time.
What file formats should I send my artwork or designs in?
In order to ensure your artwork is decoration ready, we require vectorized graphics. We can accept .ai, .eps, or .svg files. Workable, high res, .psd files on a transparent background can also work.
Are you able to help me with my website, e-commerce, and fulfillment?
Yes! We’re about way more than just custom clothing. Avid Apparel is an end-to-end service provider specializing in supporting the success of our retail partners. Our auxiliary service offerings provide a multitude of channels to increase your sales and improve your store productivity. From production to finishing and packaging, our team is on call to assisting with warehousing, online inventory management, shipping, picking & packing, customer service and more. Expand your reach and capabilities by taking advantage of our proven processes!
Do you offer any other products besides clothing? We're looking for company swag!
Yes, we do! We have lanyards, hats, notebooks, water bottles, and mugs that can all be decorated with your logo to make a great corporate gifting bundle. Do you have a crazy request in mind? Send us your ideas and we’d be happy to see how we can help.
What's your process from design to delivery?
Can I see a sample before I order?
You can purchase a blank sample garment from us, prior to printing, to ensure you’re happy with the garment fit, feel, and specs. We can also offer you a printed sample, once a confirmed order of 500 units or more is placed, for an additional sampling cost.
Can you match our brand colours?
Yes! We can match Pantones from the Solid Coated Pantone book found here.
What type of decoration services do you offer?
We offer screenprinting, embroidering and tie dye in house! We can accommodate many types of specialty screen printing such as metallic, puff, high definition, gloss etc.
We aren't from Toronto – can you ship our order to us?
Absolutely, we ship worldwide!
Are you looking to bring your fashion brand to the next level? Are you a retailer in search of the perfect, private label partner? We can help!